StaminaWhen you create your account or change your password, we send you a 6-character code by email. If you don't see it, check the following.
- Look in your spam or junk folder. The email comes from “Stamina” ([email protected]), with the subject “… is your Stamina verification code” or “… is your code to change your Stamina password”.
- Make sure your email is spelled correctly. If it isn't, go back with the arrow and fix it.
- Wait a minute: “Resend code” turns on after 60 seconds. When you ask for another code, the previous one stops working.
If the code doesn't work
- It expires after 15 minutes. If it expired, ask for a new one.
- It has uppercase letters and numbers, and never contains I, O, 0 or 1.
- After 5 wrong attempts, the code stops working for security and you have to start over.
We will never ask you for this code by phone, chat or social media. Don't give it to anyone.
If it still doesn't arrive after checking all this, email us at [email protected].